If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them, not used or open and in the original box and/or packaging.
Send your written refund requests by first class postal mail to:
SoftTrend | 21B, Street No. 198, Degla, Maadi, Cairo, Egypt